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Frequently asked questions

Everything parents ask us about Kinjam

Short answers, and true ones: each describes what the app does today, not what it might do one day.

Getting to know Kinjam

What is Kinjam?

A daily educational game for the whole family. Every day, everyone gets a quiz, a word to guess and a calculation, to play on their own device whenever suits them. Everyone’s results are revealed together, at the time the family chooses.

How does a day work?

Everyone plays their three challenges on their own. Until the results time — 6 pm by default, and the family sets it — you only know who has played: not the others’ scores, not their answers. At the set time, the family’s results appear for everyone, along with the ranking.

How much time does it take each day?

It’s a short daily ritual. By default, today’s quiz has five questions — the family can choose more or fewer in the settings —, today’s maths has three sums, and the word of the day is guessed in at most six tries. Everyone plays whenever suits them during the day, on their own device.

What age is it for?

The first level, Discovery, is designed for 6- to 8-year-olds; the last, Expert, for teenagers from 15 and for adults. Parents play too: it’s a family game, not just a children’s game. We recommend sitting with the youngest for their first few rounds.

Does Kinjam cost anything?

No. This version of the app is provided free of charge, as the terms of use state. If paid features were ever offered, they would be clearly marked as such, and what you already have would not change without your agreement.

Which languages can we play in?

French, English and German: the interface, the questions and their explanations, the maths and the word of the day all exist in all three. The family picks a default language, then each member can choose their own.

Who is behind Kinjam? Is it a Swiss app?

Yes. Kinjam is designed, built and published by BRF Solutions GmbH, a Swiss limited liability company based in Giebenach, in the canton of Basel-Landschaft. The app’s data is hosted by OVH in its Gravelines data centre, in France. To reach us: contact@kinjam.app.

Children and family

How does a child sign in without an email or a password?

A parent first creates the child’s profile. They then show a QR code on their own device, and the child scans it with theirs: the code contains no personal information, expires within minutes and can be revoked at any time. Alternatively, on a trusted device: enter the family code, then pick your first name.

Does everyone need their own device, or can we share a tablet?

Both work. A parent who is a family admin can turn a device into the family tablet: everyone picks their own profile on it to play. A child can protect theirs with an optional four-digit code, while a parent always enters their own code of four to six digits, different from every other member’s. Children can play on it offline, and a parent can take that role away from the device at any time from the device list.

Can several parents run the same family?

Yes. From the family screen, invite another parent by email: they get a link to join with their own account. A parent can also run several families — one per household, for example — and switch between them; each has its own members, results time and ranking.

Can my child come into contact with strangers?

No. Children’s profiles are never public and cannot be found by other users: a family only ever sees itself. There is no messaging, no comments and no public ranking in the app.

Can we add our own questions?

Yes. A parent can write questions just for their family, and they find their way into upcoming daily quizzes. They stay strictly private and are never shown to another family.

How do I remove a child from the family?

A parent opens the child’s profile and chooses “Remove from the family”. Their devices are signed out, and their profile is deleted along with all their games.

Games and levels

What subjects do the quiz questions cover?

Geography, science, history, maths, sport, the arts and leisure. The library holds more than 500 questions, each available in English, French and German with its explanation. In the settings, the family picks the topics it is interested in, and a parent can also write their own questions.

What are the five levels, and who chooses them?

Discovery, Explorer, Intermediate, Advanced and Expert. The year of birth, if you give it, is only used to suggest a starting point; a parent then chooses each member’s level, separately for general knowledge, maths and the word. When someone does very well — or struggles — in the Playground, the app suggests another level, but it never makes the change itself: a parent decides.

Does everyone get the same questions?

The whole family gets the same topics each day, and each person gets them as close to their own level as possible: a seven-year-old and a teenager are asked about the same thing, not necessarily in the same way. If you’d rather play on equal footing, the family can choose identical questions for everyone, which are then asked at the lowest level in the family. The word of the day is the same for everyone.

What is the Playground?

It’s the “Play” tab: extra rounds to play whenever you like — ten general-knowledge questions, ten sums or one word to guess, each at your own level. The Playground never counts towards the daily game, the ranking, badges or streaks, and it never gives away one of the family’s daily questions ahead of time.

Do questions repeat?

Not while there are new ones left. Kinjam keeps track of everything each person has been given — daily challenges, the Playground, instant challenges —, and today’s quiz leaves out whatever any family member has already seen; the word of the day likewise avoids words the family has already played. A question only comes back once nothing new is left, starting with the one seen longest ago.

Can I limit the Playground for a child?

Yes. On the child’s profile, a parent can switch it off or set a number of rounds per day. The limit counts rounds rather than minutes, because a round can be counted without a connection too. A parent’s own rounds are never limited.

How does the word of the day work?

A word to guess in six tries. Every guess has to be a real word, checked against the dictionary for the round’s language, offline too. An unknown word never costs a try, and the app suggests the words closest to the one you meant. Accents don’t count.

What is the instant challenge?

A live round started by a parent: two, five or ten minutes, everyone on the same questions at the same time. It’s the only game in Kinjam that needs a connection. Family members join it from the Today screen, each on their own device, and can see who is already there.

Will a child who often loses get discouraged?

We’ve done everything we can to avoid it. Badges reward taking part, curiosity and perseverance, never raw performance, and the app never announces a “lost” streak. The ranking also shows days played and the current streak, not just points: whoever finishes last still has something of their own on the board.

Offline and devices

Can we play without a connection?

Yes — that was a requirement from the start. Today’s challenges, a few Playground rounds and the word game’s dictionary are kept on the device. Answers given offline are saved and sent on their own as soon as the connection returns, and a banner shows how many are still waiting. You still need a connection from time to time to receive the next challenges, and to create an account or play an instant challenge.

Which devices does Kinjam work on?

On a phone, a tablet or a computer, in the browser: iPhone and iPad, Android, Windows or macOS. Everyone can play on their own device, or the whole family on one shared tablet. Kinjam is not downloaded from the App Store or Google Play: it opens at play.kinjam.app and can be added to the home screen like an app.

How do I add Kinjam to the home screen of a phone or tablet?

There’s nothing to download from the App Store or Google Play: Kinjam is a web app. Open play.kinjam.app in the browser, then add it to the home screen. With Chrome, on Android or a computer, the app offers to install itself in one tap; on iPhone and iPad, tap Share, then “Add to Home Screen”. It then opens like an app, offline too. Every step, device by device: installing Kinjam.

Data and privacy

What data do you keep about my child?

A first name to display, an avatar chosen from the app’s own and, if you give it, their year of birth — never the full date. A child has no email address and no password. On top of that come their answers and scores and, for security, a log of their sign-ins, kept for twelve months.

Where is our data hosted?

With OVH SAS, in its Gravelines data centre in France — that is, inside the European Union. Backups are encrypted and kept with OVH in another data centre in France, for at most 180 days. Confirmation and password-reset emails are also sent through OVH, and we pass your data to no other third party unless the law requires it. So that the game works offline, today’s challenges and answers waiting to be sent are also kept on your device. The publisher, BRF Solutions GmbH, is a Swiss company.

Are there ads or trackers?

No. No ads, no advertising profiling, and we neither sell nor rent any data. The app contains no audience-measurement tool and no third-party tracker: it only sets the cookies strictly needed to keep you signed in. This website doesn’t either: it loads nothing from any server but ours.

Where do the questions come from, and how are they checked?

Every quiz question links to at least one real source — GeoNames, France Diplomatie, the British Museum, UNESCO, sports federations… — which you can open after answering. Each one also carries a status: an answer that needs a nuance is marked “Needs nuance”, one that can change over time “May change”, and a draft or withdrawn question is never asked. Calculations are checked by doing them, and the method is explained step by step. Despite our reviews, a mistake can slip through: the question bank is provided “as is”.

Your account

I’ve forgotten my password. What do I do?

On the parent sign-in screen, choose “Forgotten your password?”: a reset link, valid for one hour, is sent to your address. Once the new password is saved, all your sessions are signed out for safety.

How do I delete my account?

In Settings, choose “Delete my account”, then confirm with your password and by typing the word DELETE. The account is deactivated straight away and permanently deleted after seven days: signing in again with your password during that time cancels the deletion.

What happens to our families and the children’s profiles?

Before you confirm, the app shows you what will happen to each family. A family with another administrator carries on without you. If you are the only administrator but there are other parents, make one of them administrator first. A family in which you are the only parent is deleted with your account, along with its children’s profiles and all their games; during the seven days, its children can no longer sign in. The data is then erased from our active systems within thirty days, and from backups within six months at most.

How can we reach you?

Write to contact@kinjam.app — for a question, a sign-in problem, a request about your data or your children’s, or to report a piece of content. We answer data requests within thirty days.

The simplest thing is to try it

Kinjam opens in the browser. Create your parent account and your family: a few settings, and the first challenge can begin.

Start playing